What Cornerstone Youth Services (CYS) offers people ages 12-25
Yes. For mental health and general support you can provide us with your contact details and someone will phone you back within 1-2 working days. When you get your phone call you will be asked some questions to help work out the right support for you. You can provide us with your details by dropping in or contacting us.
If you need to see the nurse you can drop in to the Launceston office. They can help you with concerns you might have about sexual and reproductive health, substance use and relationships.
If you, or someone you know, needs immediate help, please use your local crisis services including the Mental Health Helpline ph 1800 332 388. If is is a medical emergency call 000.
We have a dedicated team of Aboriginal, drug and alcohol workers, intake and access workers, GP’s and private practitioners including: psychologists, youth workers, psychiatrists, occupational therapists, social workers and mental health nurses.
Launceston: pregnancy, STI testing and options for birth control are available through our GP and Nursing Clinics.
Devonport & Burnie: STI & pregnancy testing are not available, however staff are able to provide you with information on where you can access these services.
You can find some helpful information regarding youth and their parents/carers here.
If your parents/carers or friends need help, you can direct them to this website or Cornerstone Youth Services.
Accessing Cornerstone Youth Services [CYS]
There are a few ways to make an appointment with us.
1. Face to face by dropping in to your local centre during opening hours and speaking to the receptionist.
2. Giving us a call at the Launceston, Devonport or Burnie offices. Contact information here.
3. Send us an email with your request.
4. Referral through a GP or service provider or school supports. Someone from Cornerstone will call you if we receive a referral.
You will need a referral for some of our programs, while others you can self refer to by calling or dropping into one of our offices. You can find out about the referral information for each program here.
If you are linked in with a GP, another service provider, or school supports, they can also refer you with your consent using these forms.
No, all Cornerstone appointments are provided at no cost to you.
It is your responsibility to get to appointments.
However, if you have regular appointments with one of our workers and are unable to attend due to financial circumstances we may be able to assist.
When You Visit Cornerstone Youth Services [CYS]
Everyone who accesses a worker through headspace, including the GP’s and nurses, needs to fill in a survey on the iPad. This information is used to document progress and is also used by Cornerstone to improve the services we provide.
A C-Card allows you to access free condoms and lubricant. All you need to do is come in and ask. The first time you ask for one you will need to have a quick chat to the nurse who will then give you a C-Card along with four condoms and lubricant.
Each time you need more you’ll get a hole punched in your card. Once you get to eight holes you’ll need to have another chat to the nurse.
C-Cards are only available in Launceston. Reception staff in Devonport and Burnie can give you information on where you can access free condoms.
No. All information that you provide is private unless you have given us permission, in writing, to share information with your family and/or friends. If we are worried about your safety, the safety of someone else, or if we find out you have been involved in serious criminal activity, then we can give the information to relevant people and/or services without your permission. This may involve talking with your family and/or friends.